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How to Fix the Canon Pixma TR8620a printer not responding?

Active Member
Joined: 5 months ago
Posts: 3
Topic starter  

Please explain, why is my Canon Pixma TR8620a printer that isn't responding?

New Member
Joined: 5 months ago
Posts: 1

How to Fix the Canon Pixma TR8620a printer not responding?

If your printer all of a sudden shows a Canon PIXMA TR8620a printer not Responding error, you can easily use the below steps or simply make a call to our Technical team to get instant support. Prior, to getting into the given solution, ensure the basic reasons for Canon printer not responding.


Causes of Canon Printer Not Responding Issue


There are many reasons to get the Canon Printer Is Not Responding error issue. A few sorted reasons are enumerated below. Try to have a look at the given list of reasons and proceed next:


  • Damaged/Faulty USB cable
  • Loose/defective cable connection
  • Your Canon printer may not be connected properly to the system
  • Unsuitable or incomplete installation of printer driver software
  • The driver which is downloaded on the PC can be missing that can trigger Canon Printer Not Responding.
  • The existing driver may be corrupt or damaged
  • Insufficient paper sheets
  • Low or empty ink cartridges


Solution 1: Verify the Printer Connections

  • Switch ON the desired devices like printer, system, and router.
  • Further, unplug the active cables and wait at least 2-3 minutes.
  • Try to reconnect the cables properly into their respective slots to proceed next.
  • Wait for the printer to get active mode again.
  • Still, if you find the same sleep or silent state, connect with other devices.
  • At the same time, ensure that the connected cables are configured properly to their respective slots.
  • When it is a USB port, attempt to use the alternative USB port.
  • Yet, you face the same Canon Printer is Not Responding, move to the next solution.


Solution 2: Reboot The Print Spooler Service

  • First, try to press the Windows Key + R together to begin the Run command.
  • Stay connected with the search tab, type services.msc, and give enter key.
  • Make use of the Services window to locate the print spooler using the drop-down list and double-click on it.
  • Eventually, make use of the Properties window to fix out the Start-up type to “Automatic” > “Start” button to start the service.
  • When the altered service is not running properly, select the “Stop” button in the System Status tab. Choose the OK”.
  • Now, you need to pick the “Start” button.
  • ·At last, reboot the printer and make sure the printer has any issues like the Printer Is Not Responding error has been solved or not.
  • Still, if you face the same issue, use the below steps to resolve the issue.


Solution 3: Make Sure The Printer Is Accurately Configured

  • Start the troubleshooting process by using the active Control Panel settings of your Windows Desktop.
  • Now, select the Devices and Printers section.
  • Make use of the shown list of printer names and right-click on the desired Canon PIXMA TR8620a printer.
  • Confirm with the Printer properties tab. In the next step, select the Ports tab to check for the proper port settings.
  • At last, finish the troubleshooting process by using Apply>Save option.


Active Member
Joined: 5 months ago
Posts: 3
Topic starter  

Hi therothan5, I truly appreciate your sharing this answer with us.


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